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Insurance and Practice Policies FAQ

Q: What insurances do you currently accept?

A: We accept Aetna, Anthem, Cigna, Medical Mutual, SummaCare, and United Behavioral Health.  We also can bill as an out of network provider.

Q: What will the cost of my sessions be?

A: Every insurance company has a contracted rate.  Once insurance is verified by our billing department, you will be notified of your out of pocket responsibility. 

Q:  Do you accept a sliding scale fee for patients who are uninsured?

A: Yes, we can negotiate a sliding scale rate that is affordable for you.  We also accept the Open Path program. 

Q: What payment methods do you accept?

A: Payment may be made with Visa, MasterCard, HSA, FSA, and cash.

Q: What is your cancellation policy?

A: Please give 24-hour notice for cancellations or a $100 cancellation/no show fee will be charged to your credit card on file. No fee if rescheduled within the same week of cancellation/no show. 

Q: How quickly can I be seen for my first appointment?

A: Please call for information based on need. Patients seen within  7 days.

Q: How do I schedule for an appointment?

A: You can click on the Schedule Appointment button below or by calling (330) 826-1114.

Q: What are your current hours of operation?

A:   Monday By Appointment only

      Tuesday 10 am - 7 pm

      Wednesday 12 pm - 6 pm

      Thursday 12:30 pm - 6 pm

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