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Insurance and Practice Policies FAQ

Q: What insurances do you currently accept?

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A: We accept Aetna, Anthem, Cigna, Medical Mutual, SummaCare, and United Behavioral Health.  We also can bill as an out of network provider.

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Q: What will the cost of my sessions be?

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A: Every insurance company has a contracted rate.  Once insurance is verified by our billing department, you will be notified of your out of pocket responsibility. 

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Q:  Do you accept a sliding scale fee for patients who are uninsured?

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A: Yes, we can negotiate a sliding scale rate that is affordable for you.  We also accept the Open Path program. 

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Q: What payment methods do you accept?

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A: Payment may be made with Visa, MasterCard, HSA, FSA, and cash.

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Q: What is your cancellation policy?

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A: Please give 24-hour notice for cancellations or a $100 cancellation/no show fee will be charged to your credit card on file. No fee if rescheduled within the same week of cancellation/no show. 

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Q: How quickly can I be seen for my first appointment?

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A: Please call for information based on need. Patients seen within  7 days.

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Q: How do I schedule for an appointment?

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A: You can click on the Schedule Appointment button below or by calling (330) 826-1114.

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Q: What are your current hours of operation?

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A:   Monday By Appointment only

      Tuesday 10 am - 7 pm

      Wednesday 12 pm - 6 pm

      Thursday 12:30 pm - 6 pm

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