Insurance and Practice Policies FAQ
Q: What insurances do you currently accept?
A: We accept Anthem, Cigna, Medical Mutual, and United Behavioral Health. We also can bill as an out of network provider.
Q: What will the cost of my sessions be?
A: Every insurance company has a contracted rate. Once insurance is verified by our billing department, you will be notified of your out of pocket responsibility.
Q: Do you accept a sliding scale fee for patients who are uninsured?
A: Yes, we can negotiate a sliding scale rate that is affordable for you. We also accept the Open Path program.
Q: What payment methods do you accept?
A: Payment may be made with Visa, MasterCard, HSA, FSA, and cash.
Q: What is your cancellation policy?
A: Please give 24-hour notice for cancellations or a $100 cancellation/no show fee will be charged to your credit card on file. No fee if rescheduled within the same week of cancellation/no show.
Q: How quickly can I be seen for my first appointment?
A: Please call for information based on need. Patients seen within 7 days.
Q: How do I schedule for an appointment?
A: You can click on the Schedule Appointment button below or by calling (330) 826-1114.
Q: What are your current hours of operation?
A: Monday 10 am - 6 pm
Tuesday 10 am - 7 pm
Thursday 12 pm - 7 pm